Last revised 09 March 2026
The Cheeky Project Perth Pty Ltd (ABN 59 615 939 949), trading as Cheeky Cacao (“we”, “us”, or “our”), operates this website and online store.
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you interact with our website, online store, social media channels, or email communications.
We handle personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Personal information is information that identifies an individual. This may include:
name
email address
phone number
billing or delivery address
purchase history
interactions with our website or marketing emails
We may collect personal information when you:
place an order through our website
subscribe to our newsletter
contact us via email, social media, or our website contact form
participate in promotions, surveys, or competitions
interact with our website
We may also collect technical information such as IP address, browser type, device information and website usage data.
This information helps us understand how customers use our website and allows us to improve our services.
We collect personal information to:
process and deliver orders
communicate with customers about their orders
provide customer support
send marketing communications (where you have opted in)
improve our website, products and services
conduct promotions or surveys
comply with legal obligations
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our communications.
Payments are processed securely through Shopify Payments and other authorised payment providers.
We do not store credit card or payment details on our systems.
We may share personal information with trusted third-party service providers who assist us in operating our business, including:
payment processors
shipping and logistics providers such as Australia Post, courier services, and shipping platforms used to manage fulfilment
website hosting platforms such as Shopify
email marketing services such as Klaviyo
analytics or advertising platforms used to improve our services
Some of these service providers may store or process personal information outside Australia.
We take reasonable steps to ensure that these providers handle personal information securely and in accordance with applicable privacy laws.
We may also disclose personal information where required or permitted by law.
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies help us analyse website traffic, personalise content and improve the performance of our online store.
You may disable cookies through your browser settings, although some parts of the website may not function correctly.
We take reasonable precautions to protect personal information from loss, misuse, unauthorised access, modification or disclosure.
However, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.
You may request access to the personal information we hold about you.
If any information we hold is inaccurate or incomplete, you may request that we update or correct it.
To request access or correction, please contact us using the details below.
If you have concerns about how we handle your personal information, please contact us at:
We will make reasonable efforts to investigate and resolve any privacy concerns.
If a privacy complaint cannot be resolved, you may contact the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time.
Any changes will be published on this page.
We encourage users to review this policy periodically.